FAQ

Zodi Gifts offers Zodiac Signs Ceramic Tiles representing the 12 zodiac signs, each crafted with exceptional care and artistry. These tiles feature raised detailing, hand-applied glazes, and real gold luster for a luxurious and unique look. Perfect as thoughtful and lasting gifts, they blend elegance and craftsmanship to create a memorable impression.

Our tiles are handcrafted from embossed earthenware, finished with hand-applied glazes, and embellished with real gold luster. Frames are made from waterproof melamine MDF and include a durable metal hanger.

Yes! We provide free shipping within Canada and offer competitive shipping rates to the United States.

Yes, we offer discounts for bulk and regular orders:

For B2B customers:

1 Series: 20% off

2 Series: 25% off

3+ Series: 30% off

First-Time Buyers: 10% off (no quantity limit)

For Regular Customers:

· 20% off (no quantity limit) Note: First-time buyer discounts cannot be combined with other offers.

Orders are typically processed within 2–3 business days, except for pre-orders, which may take up to 4 weeks. Delivery times vary by location:

· Ontario: 2–7 business days

· Other Canadian provinces: 7–10 business days

· United States: Shipping time calculated at checkout

Currently, we ship within Canada and the United States only. International shipping will be available soon—stay tuned!

Yes! Each product is wrapped in vibrant, colorful paper and placed inside a custom-designed gift box. The box includes:

· A label

· A durable hanger on the back of the frame

· A beautifully printed booklet featuring detailed definitions and images of all 12 zodiac signs

This packaging ensures your gift is both thoughtful and visually stunning.

Absolutely! Mix and match zodiac signs and choose frame colors. Provide your preferences in the custom order section during checkout.

Once shipped, you’ll receive a tracking number via email to monitor your delivery status.

Due to the nature of our products, we cannot accept returns. Exchanges or store credits are available under the following conditions:

· The item must be unused, in its original condition, and in its original packaging.

· Customers are responsible for return shipping costs, which are non-refundable.

· Only regular-priced items are eligible for exchange or store credit.

Reach us at 📧 info@zodigifts.com